Privacy Notice

This Privacy Policy regulates the processing of personal data provided by users of the website. The purpose of the Privacy Policy is to make known how Intecsur collects, treats and protects personal data collected through the website, so that users can freely and voluntarily determine whether they wish to provide their personal data through the forms provided for this purpose.

Below, we provide you with all the necessary information about the processing of your personal data:

 
 
Responsible for the processing of personal data

Intecsur S.A.

Address:

Polígono Industrial la Palmera
C/. Palma 1 – B
Dos Hermanas (Seville)

Contact Data Protection Officer:

protecciondedatos@intecsurgrupo.com

 
Categories of personal data processed
  • Identification data: Name, surname, first name
  • Contact details: e-mail, telephone, postal address
  • Employment data: Company you represent, job position
  • Others: If the user is an Intecsur customer.
 
 
For what purpose and with what legitimacy do we process your personal data?

Your data will be processed by Intecsur for:

Management of queries and requests made by the user. Intecsur will carry out those data processing necessary for the attention of the consultations and requests required by the user. In this way, we will process data such as your name, surname, e-mail, telephone, postal address, company you represent, job position, as well as information on whether the user is a customer of Intecsur or not.

In case you are a customer of Intecsur, the legal basis that legitimizes this treatment is the correct execution of the contract that you have with Intecsur.

If you are not a customer of Intecsur, Intecsur will process your personal data on the basis of its legitimate interest in resolving queries and requests that may be submitted to it. To support this legitimate interest, a “balancing test” has been performed to demonstrate that this processing activity does not harm your interests in the protection of your personal data.

The user has the right to obtain additional information regarding this processing activity and about the content of this legitimate interest, as well as to object to the processing of his/her data for this purpose, by contacting Intecsur at the following e-mail address: protecciondedatos@intecsurgrupo.es.

Resolution of complaints, incidents and claims filed by the user. Intecsur will carry out those data processing necessary for the attention and resolution of complaints, incidents and claims raised by the user. In this way, we will process data such as name, surname, e-mail, telephone, postal address, as well as information on whether the user is a customer of Intecsur or not. The legal basis of this treatment responds to the fulfillment of a legal obligation by Intecsur.

Computer control of the website. Intecsur will carry out those actions of surveillance and control of the use of the website in order to prevent and detect any fraudulent use (such as technical manipulations, code modifications…).

The legal basis for this treatment is the legitimate interest of Intecsur to avoid, prevent and/or detect any unauthorized access, alteration or loss of information relating to third parties other than the user that may generate civil, criminal and/or administrative liabilities for Intecsur. To carry out this treatment, Intecsur will process data such as your name, surname, e-mail, telephone, postal address, as well as information regarding whether the user is a customer of Intecsur or not.

To support this legitimate interest, a “balancing test” has been carried out to demonstrate that this processing activity does not harm the user’s interests in the protection of his personal data. The user has the right to obtain additional information regarding this processing activity and on the content of this legitimate interest, as well as to object to the processing of his data for this purpose, by contacting Intecsur at the following e-mail address: protecciondedatos@intecsurgrupo.es.

Commercial communications unrelated or different from the services that the user has contracted. If you give us your consent, Intecsur may send you communications about events, courses, reports, collaborations and Intecsur services that are not related or similar to those you have contracted.

The owner of the personal data may withdraw his/her consent at any time, freely and accessibly, by sending an e-mail to protecciondedatos@intecsurgrupo.es.

For the development of this processing activity, Intecsur will process data such as your name, surname, e-mail, telephone, postal address, information on whether the user is a customer of Intecsur or not.

Commercial communications related to or about services similar to those that the user has contracted. Intecsur will process your name, surname, e-mail, telephone, postal address, as well as information regarding whether the user is a customer of Intecsur or not, to send commercial communications relating to similar products and related to those that the user has contracted.

The legal basis for this processing is the legitimate interest of Intecsur to offer you services similar to those you have contracted that may be of interest to you. To support this legitimate interest, a “balancing test” has been carried out to demonstrate that this processing activity does not harm the user’s interests in the protection of his personal data. The user has the right to obtain additional information regarding this processing activity and on the content of this legitimate interest, as well as to object to the processing of his data for this purpose, by contacting Intecsur at the following e-mail address: protecciondedatos@Intecsurgrupo.es.

Treatment of cookie data: Information regarding the cookie policy is located at the following link: Cookies Notice

 
 
How long will we keep your data?

Intecsur will process your data for the time necessary for the purpose for which it was collected.  After this period, your personal data will be kept blocked for the period of limitation of actions that may arise from the relationship with the person concerned or for the attention of requirements of public authorities. Once this period has expired, the data will be definitively deleted.

 
 
To whom will we communicate your data?

Intecsur  will provide personal data to public bodies or authorities when required.

In order to properly manage the service provided and the personal data of its users, Intecsur will rely on the collaboration of third party service providers who may have access to your personal data and who will process the aforementioned data in the name and on behalf of Intecsur as a result of their provision of services. Intecsur undertakes to sign with them the corresponding data processing contract, through which it will impose them, among others, the following obligations: to apply appropriate technical and organizational measures; to process the personal data for the agreed purposes and only in accordance with Intecsur’s documented instructions; and to delete or return the data to Intecsur once the provision of the services has been completed.

 
 
International data transfers

In the event that personal data are transferred internationally as a result of their processing, such transfers will be made in accordance with the applicable regulations on the protection of personal data and, in particular, to countries whose security level has been declared by an adequacy decision adopted by the European Commission.

 
 
How did we obtain your data?

The personal data that Intecsur treats the user on its website are those that the user provides in the forms provided.

 
 
How does Intecsur obtain the user’s consent?

In those cases where it is necessary, as previously stated, Intecsur will obtain the consent of the users through the specific boxes located in the online forms. The user may revoke the consent, in a free and accessible way, at any time by contacting the following address: protecciondedatos@intecsurgrupo.com

 
 
What are the rights of users in data protection?

You have the right to obtain confirmation as to whether or not Intecsur is processing personal data concerning you, and, if so, to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
You may request the portability of your data to be sent directly to the entity designated by you in a structured, commonly used and machine-readable format.
You may withdraw your consent to the processing at any time from this moment and at any time thereafter.
If you want to file a complaint about the processing of your data, you can contact the Data Protection Officer of Intecsur.
In order to exercise the rights mentioned in this section, you may contact protecciondedatos@intecsurgrupo.es

You may complain to the Spanish Data Protection Agency (competent Control Authority in this matter), especially when you have not obtained satisfaction in the exercise of your rights, by writing to the same, C/ Jorge Juan, number 6, 28001 – Madrid or through the web: https://www.agpd.es.